The right of withdrawal as laid down in the Consumers' Code is not contemplated - however, we are willing to apply the following conditions for withdrawal:
- For cancellations made up to 31 days before the date of arrival, no additional fee will be charged.
- For cancellations within 30 to 15 days prior to arrival, 50% of the total booking will be charged.
- For cancellations within 14 to 8 days prior to arrival, 80% of the total booking will be charged.
- For cancellations within 7 days prior to arrival, 100% of the total booking will be charged.
- In case of early departure, late arrival or no-show, we will charge a cancellation fee of 100% of the amount paid for the missing days.
In case of a binding reservation, it is unpleasant for all of us, if your stay needs to be cancelled due to unpredictable reasons. In case of late arrival or early departure, we will also charge the total amount.
We advise you to make a HGV-reverse booking insurance.
Details you can found on our internet-site.
Notification pursuant to Part III, Section III, Paragraph I of Italien Legislative Decree no. 206/2005 (Consumers' Code).
Mandatory information according to the EU-Regulation N. 524/2013 of the European Parliament and of the Council, Platform for online dispute resolution for consumer disputes (ODR) to the European Commission: